Customer Support
Let’s Chat
Select the chat icon on the lower right corner to:
- Live chat with customer service.
- Get answers to FAQs.
- Create a support ticket.
Give us a call
We’re open from 9 AM to 5 PM (Pacific Time) – Monday through Friday.
General Customer Service
(877) 334-7646
Get help with:
- Check policy status
- Make a policy change
- Make a payment
- Buy a policy
Send us an email
If you require assistance with your policy or havea general question or concern, feel free to email us here.
Customer Support Request
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Monday:9 am – 5 pm
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Tuesday:9 am – 5 pm
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Wednesday:9 am – 5 pm
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Thursday:9 am – 5 pm
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Friday:9 am – 5 pm
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Saturday:Closed
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Sunday:Closed
Close
Do you need to cancel your policy?
If you need to cancel your policy and you have purchased a daily term, you must cancel before the effective date to receive a refund. You can locate the cancellation rules on the disclosure you signed when you purchased your policy. Learn more about canceling your policy.
Physical Location
IronPoint Offices
530 Technology Drive
Suite 100
Irvine, CA 92618
Mailing Address
PO Box 62436
Irvine, CA 92620
Irvine, CA 92620
Contact
Toll Free: (877) 334-7646
Local: (714) 955-4132
Mail: service@ironpointinsurance.com