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Customer Support

Let’s Chat

IronPoint Insurance Chatbot

Select the chat icon on the lower right corner to:

  • Live chat with customer service.
  • Get answers to FAQs.
  • Create a support ticket.

Log in

Start here to use our online self-service portal to manage your policy.

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Give us a call

We’re open from 9 AM to 5 PM (Pacific Time) – Monday through Friday.

General Customer Service
(877) 334-7646

Get help with:

  • Check policy status
  • Make a policy change
  • Make a payment
  • Buy a policy

Send us an email

If you require assistance with your policy or havea general question or concern, feel free to email us here.

Request Support

  • Monday:
    9 am – 5 pm
  • Tuesday:
    9 am – 5 pm
  • Wednesday:
    9 am – 5 pm
  • Thursday:
    9 am – 5 pm
  • Friday:
    9 am – 5 pm
  • Saturday:
    Closed
  • Sunday:
    Closed
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Do you need to cancel your policy?

If you need to cancel your policy and you have purchased a daily term, you must cancel before the effective date to receive a refund. You can locate the cancellation rules on the disclosure you signed when you purchased your policy. Learn more about canceling your policy.

Physical Location

IronPoint Offices

530 Technology Drive
Suite 100
Irvine, CA 92618

Mailing Address

PO Box 62436
Irvine, CA 92620

Contact

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