Privacy Policy

Last updated: May 2, 2025

MexicoCovered.com is a service provided by IronPoint Insurance Services, LLC, a licensed insurance agency that offers insurance solutions for U.S. and Canadian travelers to Mexico. This Privacy Policy is intended to help you understand how we collect, use, share, and protect your personal information.

This policy, in conjunction with our Terms of Service, applies to the websites:

• www.mexicocovered.com
• www.ironpointinsurance.com
• www.comparisonquote.com

All references to “we,” “us,” or “our” refer to IronPoint Insurance Services, LLC, and our affiliated sites listed above.

1. Information We Collect

When you interact with our website, we may collect two types of information:

A. Information You Provide to Us Directly

When requesting a quote or reaching out through a contact form, you may provide:

• Name, email, phone number
• Vehicle information (make, model, year, VIN)
• Travel details (dates, destinations, purpose)
• Other identifying information relevant to your insurance request

We also retain email communications when you correspond with us.

B. Automatically Collected Website Data

We use cookies and web server logs to gather information such as:

• IP address and browser type
• Device information, including operating system
• Date and time of visits
• Pages viewed and time spent on our website
• Referring and exit websites
• Click patterns and interaction with site elements

This information helps us improve site functionality, troubleshoot technical issues, and enhance user experience.

2. Use of Third-Party Platforms (Mexico Insurance Online)

When you click to quote or purchase a Mexico insurance policy, you are redirected to a third-party platform known as Mexico Insurance Online (MIOL), which is owned and operated by International Insurance Group, Inc. (IIG), an NFP company.

All quote data, insurance applications, and payment processing on MIOL are governed by their privacy and security policies, which may differ from ours.

🔗 You can review their Privacy Policy here: International Insurance Group, Inc. Privacy Policy

Important Notes:

• We do not collect, store, or process any of the information you enter on MIOL’s quote or payment systems.
• All financial transactions are processed by Braintree Payments through the MIOL platform.
• You are subject to the terms, conditions, and privacy practices of IIG and MIOL when using these systems.

3. How We Use Information We Collect

We use your personal information for the following purposes:

• Responding to your inquiries and quote requests
• Processing and facilitating insurance transactions
• Providing customer support and service
• Marketing communications (only if you opt-in)
• Improving website content and user experience
• Internal analytics and aggregate performance reporting
• Complying with legal obligations

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Generally, we keep quote request information for up to 3 years and correspondence records for up to 7 years.

We do not sell your personal information to third parties.

4. Sharing Information with Third Parties

We may share limited data under these circumstances:

• With insurance carriers and authorized platforms to fulfill your quote request
• With service providers who help us with website hosting, analytics, or marketing tools (e.g., email platforms, customer relationship management systems)
• With affiliated companies within our corporate structure for operational purposes
• In connection with a business transaction, such as a merger or acquisition
• If required by law, subpoena, or to protect our legal rights

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws. We do not allow these service providers to use your data for any other purpose beyond what’s necessary to support our services.

5. Your Rights Under California Law (CCPA)

If you are a California resident, you may have the following rights:

• Right to Know: You can request details about the personal information we collect and how we use it.
• Right to Delete: You may request the deletion of your personal information, subject to legal or regulatory requirements.
• Right to Opt-Out of Sale: We do not sell your personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

How to Exercise Your Rights: To exercise your rights, please contact us using the information in Section 11. We may need to verify your identity before processing your request, which may include requesting additional information from you. We will respond to verifiable consumer requests within 45 days.

If your data is collected through Mexico Insurance Online, you must contact privacyoffice@nfp.com to exercise those rights.

6. Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytical/Performance Cookies: Help us improve our website by collecting anonymous information
• Functionality Cookies: Remember choices you make to improve your experience
• Targeting Cookies: Record your visit to our website, pages visited, and links followed

You may disable cookies via your browser settings; however, some website features may not function properly if you do so.

We also use web beacons, pixels, and similar technologies to analyze traffic patterns and user behavior.

7. Email Communications

If you receive email communications from us, you can opt out at any time by:

• Clicking the “unsubscribe” link at the bottom of any email
• Contacting us directly using the information in Section 11

We process opt-out requests promptly, typically within 10 business days. We do not send unsolicited emails or share email addresses with third parties for unrelated promotions.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Industry-standard encryption (SSL/TLS) on pages where personal or sensitive data is transmitted
• Secure data storage with restricted access
• Regular security assessments and vulnerability testing
• Employee training on data protection and privacy practices

However, no system can guarantee 100% security. Please avoid sending sensitive data (like credit card information) via email.

When quoting or buying insurance, all secure data entry and transmission occurs through Mexico Insurance Online under their security protocols and infrastructure.

9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any third-party site you visit.

10. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. All changes will be posted on this page with an updated revision date. Significant changes may also be announced through our website or via email if you have opted to receive communications from us.

Continued use of our websites after any changes indicates your acceptance of the revised terms.

11. Contacting Us

If you have questions about this Privacy Policy or the information we collect, please contact:

IronPoint Insurance Services, LLC
Email: contact@ironpointinsurance.com
Phone: (877) 334-7646
Mail: PO Box 62436, Irvine, CA 92620